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Order and Sales - Frequently Asked Questions

Q. What will I get for my money spend on the product I purchased?


We will send you the necessary information and the setup file along with the password/key. With that you will be able to install the full version of the product. It does not have any limits on using.

Q. Can I order by email or phone?


Yes. Please email us at sales@systweak.com for details or call at 91-141-2367857.

Q. I want to purchase the product. Will I get a download URL for that?


Yes. We will send you a URL to download the setup file. With that setup you will be able to install the product on your system.

Q What is the correct procedure of installation of the product?


To install the product on your system, firstly, follow the steps given below to uninstall/remove any previous/trial version of the product from your system:

1. First, click Start button on your taskbar and select Control Panel.
2. Then, double-click the Add/Remove Programs icon.
3. In the new window, select the program or provide the name of the program which you wish to uninstall.
4. Now, click the Remove button.

Finally, the program will be removed from your system.

Please ensure that while uninstalling the product you have completely closed all the features of the product (running even in the system tray).

Now, download your registered version of the product from the URL provided to you in our email. Double-click on the executable file to install the product. Use the key/password and username to register this product.

Please Note:
The URL will be valid only for two days and will expire after two days. A fresh URL can be provided again anytime after two days.

Q. What is your product upgrade policy?


We provide all upgrades of the product free of costs through out the life time of the product.

Q. I want to sell your products. How can I do that?

You can sign-up as a reseller through the link below:

https://secure.element5.com/esales/reseller/signup.html?publisherid=18508&md5=09b11cfc559de7f7dce2162ecd352f4e

Alternatively, you can email us at sales@systweak.com for details.

Additional Information
Article ID: 10
Author: Chandan
Created On: 07 Oct 2004
Edited On: 15 Mar 2005
Edited By: Anuj
Views: 26441

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